A migration starts with an inventory of users, shared mailboxes, aliases, devices and applications that send email. We review the source system, domain ownership and access requirements, then agree the migration sequence, communications and a suitable change window. Websites, scanners and line-of-business applications may need separate attention.
Identify what will move and what should be retained
Plan mailbox access on computers and mobile devices
Check sending applications and domain records
Verify mail flow and user access after the change
Give people the access they actually need
Account setup should follow your business roles. Separate administrator access from everyday work, review how MFA and recovery are configured, and make sure shared resources have an owner. Joiners, role changes and leavers need a consistent process. We can help organise accounts and permissions so a growing team does not accumulate unnecessary access.
Make Teams and SharePoint easier to manage
Moving files into a cloud service is only part of the job. Teams need to know where documents belong, who can share them externally and which information should remain restricted. We discuss file organisation, access and collaboration with the people doing the work, then plan changes that they can follow. Existing folder structures and links may need a considered transition.
Review licences, backup and support together
The right subscription depends on the applications and controls your business needs. We review existing licences and explain options without assuming the most expensive plan is the right answer. Retention and recovery settings should be understood alongside any separate backup arrangement. Record what can be recovered, by whom and for how long, and decide whether that meets your requirements.
Support after the migration
A change is not complete when the first mailbox opens. Staff may need help with sign-in, mobile access, shared mailboxes or files. We agree what follow-up and ongoing administration are included, document the setup and provide a route for support. This can sit within a wider managed IT plan covering devices, security and connectivity.
Your microsoft 365 questions
Can you help with an existing Microsoft 365 tenant?
Yes. We can review an existing setup and help with administration, permissions, licences and recurring issues without requiring a new tenant.
Will an email move disrupt the business?
Any migration needs planning. The expected change window, user actions and contingency arrangements are agreed after reviewing the source system; zero disruption is not assumed.
Can you help with shared mailboxes and leavers?
Yes. We can review mailbox access, file ownership and account changes as part of a controlled joiner and leaver process.
Local support, with the service detail clear
Discuss remote assistance and planned onsite work for your premises.
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