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Managed IT Services

Microsoft 365

Setup, migration, licensing and support for Microsoft 365, Teams, SharePoint and Exchange.

Hertfordshire, London & South East Business focused Remote and onsite support

Overview

What this service covers

Setup, migration, licensing and support for Microsoft 365, Teams, SharePoint and Exchange.

Complete IT Solutions provides clear, practical support for businesses that need reliable technology without unnecessary complexity.

Business Outcomes

Built around less downtime, clearer support and safer systems

Every service is delivered with plain-English advice, tidy implementation and support that fits how businesses actually work.

Faster Support

Clear triage, practical fixes and escalation when the issue needs deeper work.

Reduced Risk

Security, backup and configuration checks are considered from the start.

Better Control

You get clearer ownership, documentation and recommendations for what to improve next.

Business Friendly

No enterprise theatre. Just sensible technology support for busy local teams.

Process

How we deliver it

1

Review

We audit your devices, Microsoft 365, backups, security and support pain points.

2

Plan

You get clear priorities, pricing and a realistic roadmap.

3

Improve

We implement fixes with minimal disruption to your team.

4

Support

Ongoing monitoring, helpdesk support and regular reviews keep things steady.

Plan an email migration before changing DNS

A migration starts with an inventory of users, shared mailboxes, aliases, devices and applications that send email. We review the source system, domain ownership and access requirements, then agree the migration sequence, communications and a suitable change window. Websites, scanners and line-of-business applications may need separate attention.

  • Identify what will move and what should be retained
  • Plan mailbox access on computers and mobile devices
  • Check sending applications and domain records
  • Verify mail flow and user access after the change

Give people the access they actually need

Account setup should follow your business roles. Separate administrator access from everyday work, review how MFA and recovery are configured, and make sure shared resources have an owner. Joiners, role changes and leavers need a consistent process. We can help organise accounts and permissions so a growing team does not accumulate unnecessary access.

Make Teams and SharePoint easier to manage

Moving files into a cloud service is only part of the job. Teams need to know where documents belong, who can share them externally and which information should remain restricted. We discuss file organisation, access and collaboration with the people doing the work, then plan changes that they can follow. Existing folder structures and links may need a considered transition.

Review licences, backup and support together

The right subscription depends on the applications and controls your business needs. We review existing licences and explain options without assuming the most expensive plan is the right answer. Retention and recovery settings should be understood alongside any separate backup arrangement. Record what can be recovered, by whom and for how long, and decide whether that meets your requirements.

Support after the migration

A change is not complete when the first mailbox opens. Staff may need help with sign-in, mobile access, shared mailboxes or files. We agree what follow-up and ongoing administration are included, document the setup and provide a route for support. This can sit within a wider managed IT plan covering devices, security and connectivity.

Your microsoft 365 questions

Can you help with an existing Microsoft 365 tenant?

Yes. We can review an existing setup and help with administration, permissions, licences and recurring issues without requiring a new tenant.

Will an email move disrupt the business?

Any migration needs planning. The expected change window, user actions and contingency arrangements are agreed after reviewing the source system; zero disruption is not assumed.

Can you help with shared mailboxes and leavers?

Yes. We can review mailbox access, file ownership and account changes as part of a controlled joiner and leaver process.

Ready To Talk?

Get a clear plan for Microsoft 365

Tell us what you need, what is not working, and what you want your IT to do better.