Our Services

1. Introduction

Complete IT Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely)
• Account login credentials
• Order history and preferences

Automatically Collected Information:

• Browser type and IP address
• Pages visited and time spent
• Cookies and similar tracking technologies
• Device information (OS, browser version)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send transactional and promotional emails
• Improve our website and services
• Respond to customer inquiries
• Prevent fraud and enhance security
• Comply with legal obligations
• Personalize your shopping experience

4. Sharing of Information

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, shipping companies, email services
• Legal Requirements: When required by law or to protect our rights
• Business Partners: Only with your consent

5. Data Security

We implement industry-standard security measures to protect your information including SSL/TLS encryption, secure password hashing, and regular security audits.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information, opt-out of marketing, and withdraw consent at any time.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@completeitsolutions.uk/shop/

Last Updated: November 28, 2025

1. Agreement to Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on our website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

3. Disclaimer

The materials on our website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Complete IT Solutions or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website.

5. Accuracy of Materials

The materials appearing on our website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on our website are accurate, complete, or current. We may make changes to the materials contained on our website at any time without notice.

6. Return & Refund Policy

We offer a 30-day return policy on most products. All items must be in original condition with all packaging and documentation. Refunds will be processed within 5-7 business days of receiving the returned item.

Last Updated: November 28, 2025